Jelly Casino Terms & Conditions — please read before using the platform

1. General Terms & Conditions

Jelly casino (hereinafter referred to as "we", "us", or "the platform") is an international online gaming service operating under an international licence. These terms and conditions apply to the website, mobile app, and all associated services.

These terms and conditions have been written in Bengali for the convenience of Bangladeshi players. In the event of any dispute over interpretation, the original English version shall prevail.

• These terms were last updated in January 2026.
• Jelly casino reserves the right to modify the terms and conditions at any time.
• Continued use of the platform after any changes are made constitutes acceptance of the updated terms.
• For any questions about these terms, contact us at support@jellycasino.app.

2. Account Registration

To open an account at Jelly Casino, you must provide accurate and truthful information. Accounts created with false information may be suspended at any time and any accumulated balance may be forfeited.

• Each individual may register only one account.
• Opening multiple accounts from the same IP address, device, or payment method is strictly prohibited.
• You are fully responsible for keeping your account password confidential.
• Sharing or selling your account to anyone else is strictly prohibited.
• If you notice any unusual activity on your account, contact support immediately.

3. Age Verification

Jelly Casino is a responsible gaming platform. We strictly ensure that only individuals aged 18 and above are permitted to use the platform.

• Your date of birth must be entered accurately at the time of registration.
• You may be asked to verify your age at any time using your National ID (NID) or passport.
• Failure to pass age verification will result in account suspension or termination.
• All transactions made by anyone under the age of 18 will be considered void.

4. Deposits & Withdrawals

Compliance with Jelly Casino's financial transaction policies is mandatory. These rules are in place to protect both you and us.

• Minimum deposit: BDT 200 (mobile banking).
• Minimum withdrawal: BDT 500.
• All deposits and withdrawals must be made through a payment method registered in your own name.
• Transactions through third parties are strictly prohibited.
• Deposited funds must be wagered at least once before a withdrawal can be made.
• KYC verification is mandatory for large withdrawals.
• In the case of suspicious transactions, payments may be put on hold pending verification.

5. Bonuses & Promotions

Jelly casino offers a variety of bonuses — welcome bonus, reload bonus, free spins, cashback, and more. Individual terms apply to each bonus.

• Bonuses can only be withdrawn after the specified wagering requirements have been met.
• Welcome bonuses typically carry a wagering requirement of 20x to 35x.
• Not all games may be available for bonus play — check the promotions page for the list of eligible games.
• It may not be possible to have multiple bonuses active at the same time.
• If evidence of bonus abuse is found, the account may be suspended.
• Any bonus not used before its expiry date will be automatically cancelled.
• Jelly Casino reserves the right to modify promotion terms at any time.

6. Gaming Rules

All games on Jelly Casino are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties. Game outcomes are entirely fair and random.

• Full game rules are available in the info section of each individual game.
• If a game is interrupted due to a technical error, that round will be voided and the bet will be refunded.
• In live games, the dealer's or host's decision is final.
• In Sports Betting, match results are determined based on actual events during the game.
• Any winnings obtained by exploiting bugs or errors in the game software or system will be considered void.

7. Prohibited Activities

The following activities are strictly prohibited on jelly casino. Any violation may result in immediate account closure and potential legal action:

• Creating multiple accounts to abuse bonuses.
• Using bots, scripts, or any third-party software to gain an advantage in games.
• Using the platform for money laundering or to conceal funds from illegal sources.
• Colluding or conspiring with other players.
• Exploiting system glitches or bugs to gain an unfair advantage.
• Registering using another person's identity.
• Using another person's credit card or payment method.
• Any form of cyber attack against the platform or other players.

8. Account Closure & Suspension

Jelly Casino reserves the right to close or suspend an account in the following circumstances:

• Violation of the terms and conditions.
• If the information provided does not match during KYC verification.
• When suspicious or unusual activity is detected.
• By court order or directive from a regulatory authority.
• At the user's own request.

You may request to close your account at any time. Please withdraw any remaining balance before submitting a closure request.

9. Privacy & Data Protection

Your personal data security is our top priority. All information submitted at jelly casino is protected with SSL encryption.

• Your personal data is never sold to third parties.
• Your information is never shared with any third party unless required by law.
• Analytical data may be collected for gaming purposes.
• For more details, please visit our Privacy Policy Read it.

10. Responsible Gaming

Jelly Casino takes responsible gaming seriously. Gaming is a form of entertainment, not a source of income.

• Set a deposit limit for yourself.
• Avoid the urge to place larger bets to chase your losses.
• If you notice signs of problem gambling, please use the self-exclusion feature.
• Allowing anyone under the age of 18 to play is strictly prohibited.

If you need help, please reach out to our Responsible Gaming Visit the page or contact support.

11. Limitation of Liability

Jelly Casino accepts no liability in the following circumstances:

• If a game is interrupted due to an internet connection issue.
• When loss or damage results from issues with the user's own device or software.
• When a transaction is delayed due to issues with a third-party payment gateway.
• In force majeure situations (natural disasters, cyberattacks, etc.).
• When unauthorized access to an account occurs due to the user's own negligence.

12. Dispute Resolution

If a dispute arises between you and jelly casino, please first try to resolve it through our support team. Most issues are resolved within 24–48 hours.

• To resolve a dispute, start by writing to support@jellycasino.app with full details.
• Please attach any relevant screenshots or evidence to support your complaint.
• The support team will respond within 48 hours.
• If the issue is not resolved through support, a complaint may be filed with the licensing authority.
• In the event of a legal dispute, the laws of the country in which the platform is registered will apply.