Jelly Casino Privacy Policy — Your Data Is Completely Safe With Us

1. Introduction

Jelly Casino takes your privacy seriously. This Privacy Policy clearly explains what data we collect, why we collect it, how it is used, and what measures we take to keep it safe.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — so you can clearly understand what we do and don't do with your information.

Jelly Casino complies with international data protection standards. By using our platform, you agree to the terms of this Privacy Policy. If you have any questions, feel free to contact our support team at any time.

2. What Data We Collect

Jelly Casino collects only the information it needs. Here's a full breakdown:

3. How We Use Your Information

Collected data is used only for its stated purpose. Jelly Casino never uses your information unnecessarily.

4. Who We Share Your Data With

Jelly Casino never sells your data to third parties. However, limited data may be shared with certain partners to deliver specific services:

• Payment Processor: Payment providers such as Mobile Pay and Nagad receive only the data needed to process your transactions.
• Game Software Providers: Session data necessary for operating live games may be shared.
• Identity Verification Provider: Identity document details are verified for KYC purposes.
• Legal Authorities: Data may be disclosed in response to a court order or a request from a regulatory authority.
• Anti-Fraud System: Our anti-fraud system analyses transaction patterns to detect suspicious activity.

5. Cookie Policy

Jelly Casino uses cookies on its website and app. Cookies are small files stored on your device that help improve your experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Saves your language, theme, and preferences.
• Analytical Cookies: To understand how many users are visiting each page.
• Marketing Cookies: To show you relevant advertisements (optional).

You can manage cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit some features of the platform.

6. Data Retention Period

We don't keep your data indefinitely. Each type of information has a defined retention period:

• Active account data: retained for as long as your account remains active.
• Transaction records: 5 years from the date of the last transaction (legal requirement).
• KYC documents: up to 5 years after account closure.
• Gaming logs: up to 2 years.
• Support conversations: up to 1 year.
• Marketing preferences: until you opt out.

7. Your Rights

You have certain important rights over your personal data. Jelly Casino fully respects these rights:

• Right to Access: You have the right to know what personal data we hold about you.
• Right to Rectification: You can request that any incorrect or incomplete data be corrected.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You can request your data in a portable, commonly used format.
• Right to Object: You can opt out of marketing communications at any time.

8. Children's Privacy

Jelly Casino is strictly prohibited for anyone under 18. We never knowingly collect or process data from minors.

• Age verification is carried out at the time of registration.
• Any data collected from a minor by mistake will be deleted immediately.
• If a parent or guardian believes their child's data has been collected by us, please notify us immediately.

9. Data Security Measures

Jelly Casino uses multiple layers of security to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — for account login.
• 24/7 cybersecurity monitoring.
• Regular third-party security audits.
• Firewall and intrusion detection system.
• Employee access to data is strictly controlled.
• Data backup and disaster recovery planning.

Please keep in mind that no online platform can guarantee 100% security. Do your part too — use a strong password and never share it with anyone.

10. Policy Changes

Jelly Casino reserves the right to update this Privacy Policy at any time. If changes are made, you will be notified in the following ways:

• A notice will be sent to your registered email address.
• A notification will be shown when you log in to the platform.
• The "Last Updated" date on this page will be changed accordingly.

For significant changes, you will be notified at least 30 days before they take effect.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team: